We are looking for dedicated, forward thinking people to join our team. If you are looking for an opportunity that leads you in new and exciting directions and would like to become part of Cimteq please contact us.
Due to sustained growth in the sales of our products and services we are looking to expand our team with the addition of an Implementation Manager. The successful candidate is expected to be a senior member of the team responsible for the successful delivery of all Cimteq’s implementation projects.
The role is for a person with a passion for structured problem solving and experience in the wire and cable industry. The successful candidate will have a unique opportunity to transform cable manufacturing businesses across the world with state of the art design and manufacturing software tools.
The candidate will be expected to strongly influence the company’s future products and services delivery methodology and future development.
Technical background in Cable Design and Manufacturing.
Ability to work well under pressure with excellent problem solving skills.
High level of customer facing experience.
Ability to work closely and develop professional relationships with customers.
Experience in Project Management and be able to work effectively throughout the Project Life Cycle.
People Management to meet project objectives and timescales.
Excellent verbal presentation and written communication skills.
Enthusiasm, commitment, and the ability to work well in a small team.
Willingness to travel to customer’s sites world-wide.
Knowledge of Manufacturing Business Systems and Practices.
General understanding of basic circle geometry
Key Responsibilities of the Role
1. Implementation Management
Overall responsibility for the company’s implementation projects.
Manage the handover of new projects from the Sales Team.
Allocation of an Implementation Engineer (in conjunction with the Programme Manager for confirming resource availability)
Agreement of project scope and milestones with the customer to achieve Go-Live status as fast as possible.
Manage Implementation Engineers to make sure customer requirements are met.
Specification of customer bespoke requirements.
Delivery of bespoke requirements to the customer.
Bi-weekly project meetings with the customer.
Manage the handover to the Account Management team after Go-Live.
Line Management of Implementation Engineers.
Provide guidance / mentoring to Implementation Engineers.
Make improvements to Cable Design installation database content
2. Implementation Engineer
On occasions, act as the Implementation Engineer in an Implementation Project.
Carry out 3-day on-site project scoping workshop with customer.
System Setup and initial data loading.
Carry out a 5-day on-site training and implementation workshop.
Carry out optional further 5-day on site advanced training and implementation workshop.
Provide implementation support to the customer throughout the implementation period.
3. Cable Design and Manufacturing Guru
Provide best practice consultancy to Cimteq’s customers.
Be the company Guru for all things Cable Design and Cable Manufacturing.
Mentor Cimteq’s engineers in cable manufacturing related topics.
Provide support to Cimteq’s help desk on Cable Design and Manufacturing queries and best practices.
Cimteq Ltd is a leading specialist solutions provider to the international manufacturing industry delivering world-class software solutions and consultancy via sophisticated products and systems to customers world-wide. Cimteq was formed in 1998 by a team of industry experts who identified the need for the cable manufacturing industry to embrace more effective and efficient solutions for cable manufacturers in an increasingly competitive market place. The unrivalled domain expertise and deep industry experience that is accumulated within Cimteq results in innovative and industry focused applications and services that help our customers to reduce waste, improve efficiency and achieve competitive advantage. Our commitment to our customers requires us to provide the highest level of service for the support and implementation of our software solutions.
Cimteq's main customers are cable manufacturing companies throughout the world that use our software products to enhance their cable design, manufacturing, and quotation processes.